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Questions and answers

How do you ensure ethical sourcing?

We work only with studios and makers who adhere to fair labor practices and environmental standards, verified through regular audits and transparent reporting.

Do you offer sizing help for scarves and hats?

Yes—our product pages include detailed measurements and styling notes to help you choose the right fit for your body and preference.

What if a piece doesn’t work with my wardrobe?

You can return or exchange unused items within 14 days—no questions asked—if you reach out to our team and confirm the condition.

Are your metals and fabrics tested for safety?

All materials meet international safety standards for heavy metals and dyes, and we share full certificates upon request or for special orders.

How should I care for my jewelry to extend its life?

We recommend storing pieces separately, avoiding contact with lotions or chlorine, and gently polishing with the included cloth—more details provided in the care guide.

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