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Questions and answers

Do you offer resizing or repairs?

Yes—many items can be adjusted or repaired by the original maker. We’ll confirm care options when you get in touch.

How are items packaged?

All pieces arrive in recycled paper wrap, tied with cotton cord, and stored in reusable dust bags or boxes.

Can I see items in person?

We host occasional pop-up viewings in cities with artisan partners—check our events page or contact us directly.

What if an item arrives damaged?

We ship insured and double-boxed; if damage occurs, we’ll replace it immediately at no cost to you.

Do you ship internationally?

Yes—tracking and duties handled at checkout. Import fees vary by region and are confirmed when you get in touch.

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