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Questions and answers
How do I know an item will complement my existing pieces?
Each product includes styling notes and photos showing how it works with current trends and neutral basics—feel free to ask for personalized suggestions before buying.
What if something doesn’t fit or look as expected?
We make returns easy and free—you can exchange or return within 14 days, no questions asked, and we’ll help you find a better match if desired.
How quickly will my order ship once placed?
Orders placed before 2pm ship same day; standard delivery arrives in 2–4 business days and includes tracking updates along the way.
Do you offer gift packaging or notes?
Yes—every order ships in branded packaging with space for a handwritten note, and we can include matching tissue and ribbon at no extra charge.
Are items returnable if personalized or altered?
Customized items are not eligible for return unless defective—details appear at checkout and you can confirm with us before purchase.