activetranslations.comQuestions and answers
How do you ensure confidentiality for sensitive content?
All linguists sign binding confidentiality agreements. Projects are handled with secure file transfer protocols, and access is restricted to project-relevant team members.
Can you handle urgent requests outside standard turnaround times?
Yes—many services offer expedited options. Exact availability and feasibility depend on scope and language pair, so please reach out to discuss your deadline.
Do you provide certified translations accepted by all government bodies?
Our certifications meet requirements of most embassies, universities, courts, and immigration authorities. Acceptance ultimately depends on local rules—confirm if you're unsure.
What file formats do you accept and deliver?
We accept common formats including Word, PDF, Excel, PowerPoint, HTML, and XML. Deliverables are provided in editable and print-ready formats as needed.
How do you handle specialized terminology or brand-specific terms?
We develop and apply client-specific glossaries and style guides. If you have existing materials, we incorporate them directly into the translation process.