activetranslations.comQuestions and answers
How do you ensure confidentiality?
All projects are handled under strict confidentiality protocols; linguists sign NDAs, and files are deleted or returned after delivery—confirmed when you get in touch.
Can you translate handwritten or scanned documents?
Yes—we transcribe and translate handwritten or low-quality scans with human verification, ensuring readability and accuracy before translation.
Do you support urgent requests?
Expedited delivery is available for most services depending on language pair and volume—ask during intake for same-day or 24-hour options.
What if I need edits after delivery?
Minor revisions due to translation errors are corrected free of charge; extensive changes may require a quote—confirmed when you get in touch.
Are interpreters available for rare languages?
We work with a global network covering over 100 languages; availability for less common languages depends on current linguist coverage—confirmed when you get in touch.