activetranslations.comQuestions and answers
How do you ensure quality and consistency across languages?
We use assigned project managers, domain-specialist linguists, and a three-step review process: translation, editing, and QA—plus glossary and style guide alignment. You confirm what's confirmed when you get in touch.
Do you handle confidential or sensitive content?
Yes—our teams sign confidentiality agreements, and we follow secure file transfer protocols. What’s handled remains private unless you instruct otherwise.
Can you work with tight deadlines or urgent requests?
We prioritize urgent needs and can deploy extra reviewers or specialized linguists when required—just share the timeline and scope early for confirmation.
Which languages do you support?
We work with most global languages and many regional ones—availability depends on domain and format. You confirm specific pairings when you get in touch.
How are revisions handled after delivery?
Minor adjustments within scope are free; major changes may require a small quote—but we clarify this upfront before you commit.