Questions and answers
How do I request a translation?
Get in touch with your documents, target language, intended use, deadline, and any instructions from the receiving organisation. The team reviews the request, asks necessary questions, and confirms available options, expected timing, and cost before work begins.
Can you translate confidential documents?
Yes, confidential handling can be discussed for legal, medical, business, immigration, and personal documents. Tell us about any privacy or file-transfer requirements when you make contact, so the appropriate handling and delivery arrangements can be confirmed.
Do you provide certified translations?
This depends on the receiving organisation’s requirements and the document type. Send the relevant instructions when you get in touch, and the team will confirm whether a declaration, certification, specific format, or additional step is needed.
Which languages do you translate?
Available language combinations depend on the document, subject area, and required timeframe. Tell us the source and target languages, along with the content type, and availability will be confirmed when you get in touch.
Can you preserve the original formatting?
Formatting requirements can usually be discussed before work starts. Share the original file and explain how the finished document will be used. The team will confirm what can be preserved, adjusted, or delivered in another format.