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Questions and answers

Can I upgrade my ticket mid-festival if I decide to stay longer?

Yes—you can upgrade at the info booth with staff help. Availability depends on the day and zone. You’ll receive the same confirmation email after payment.

Are there quiet zones if things get overwhelming?

Yes. The Echoes of August tent and a shaded grove off the main path offer low sound and seating. Staff can point them out when you arrive.

Do children under 12 need a ticket?

Children under 12 enter free when accompanied by a ticketed adult. We also have free activity packs at the Welcome Tent for ages 5–12.

Can I bring my service animal?

Yes—service animals are welcome everywhere. Water stations and rest areas are marked clearly on all maps, and staff can guide you to rest spots.

Is photography allowed during the Lantern Walk?

Photos are allowed, but flash and phones are discouraged to preserve the shared quiet. Dedicated photo zones with soft lighting are set up before the walk begins.

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