Can I reschedule last-minute?

Life happens: the plumber arrives right as the daycare calls about a sick kid, or a minor leak turns out to be a minor miracle and you need an extra hour. We get it. Your booking slot lives in your account where you can drag it forward or back with two taps—no forms, no hold music, no awkward voicemail left for a dispatcher who might be on another job.

When you move your slot, our system instantly reallocates the time to the next request in line—no human bottleneck. Your pro gets updated, your neighbors waiting nearby get priority access, and you never wait longer than needed. If you change your mind within an hour of the original time, that’s fine too—we just nudge the tech to shift gears.

This works because our techs only accept jobs they can actually hit—no overbooking, no phantom arrivals. You’ll see their live ETA and route on your screen. So when you reschedule, it’s not a disruption; it’s just a shared recalibration of who’s where and when, with respect for everyone’s time.