primemovers.comQuestions and answers
Do you work with clients who have medical conditions?
Yes—we specialize in working with clients who have complex or longstanding issues. When needed, we coordinate with your care team, and all specialists are trained to recognize red flags and scope of practice limits.
How do you select specialists for each client?
Matching is based on your goals, history, and preferences—not availability alone. We consider movement modality, specialization, and communication style to ensure strong alignment and effectiveness.
What if I don’t connect with my assigned specialist?
If the fit isn’t right after the first session, we’ll reassign you at no charge. We prioritize the relationship as much as the skill set.
Can sessions be done remotely or in-person?
Both options are available depending on the service type and your location. The best format for your goals will be discussed during onboarding.
Do you accept insurance?
We do not bill insurance directly, but many clients use HSA/FSA funds and receive superbills for possible out-of-network reimbursement—confirmed when you get in touch.